1. Operator
Personal data operator: FortunerThai Co., Ltd
Registration number: 0205559004250
Address: The Riviera Jomtien, Commercial 4, building 3, 29/1133 Moo 12, Pattaya, Thailand
Email: sales@royal-property.pro
Phone: +66 (809) 207-777
2. Data submitted by the user
The user consents to the processing of information entered in website forms:
- Name
- Telephone number
- Email address, when provided
- Preferred contact method
- Enquiry details, comments and answers supplied in a form or quiz
- Technical enquiry data, including the submission page, referral source, UTM parameters, cookie identifiers, and browser or device information
3. Purposes of processing
- Responding to the user's enquiry
- Providing advice and selecting property options
- Assigning the enquiry to a Royal Property manager
- Maintaining CRM and communication history
- Analysing website and advertising performance without sending the user's name, telephone number, email address or comments to advertising systems
- Protecting forms against spam and abuse
4. Processing operations
The Operator may collect, record, organise, store, update, use, transfer within the stated purposes, restrict, delete and destroy personal data.
5. Duration of consent
This consent remains valid until the purposes of processing have been fulfilled, the user withdraws consent, or another retention period set by the Operator or applicable law expires.
6. Communication after an enquiry
The Operator does not send mass advertising messages after an enquiry without separate consent. If the user asks a manager to select properties, the Operator may send property proposals within that specific conversation and request.
7. Withdrawal of consent
You can withdraw consent by emailing sales@royal-property.pro. After receiving the request, the Operator will stop processing the data unless another lawful basis requires or permits processing to continue.
8. Your rights
- Receive information about the processing of your personal data
- Request correction, restriction or deletion of data
- Withdraw consent to processing
- Contact the Operator with questions about personal data processing
9. Related documents
Further information about personal data, cookies and web analytics is available in the Privacy Policy and Cookie Policy.